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To send us an email, please select your reason for contact below, fill in your details and click submit:
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Where is my delivery?
I have an issue with an item received
My return is not showing
I want to cancel an order
I'm having an issue with a promotion code
I'm having difficulties accessing my account
I have a query about my balance/statement
Victim Support Request
Arrange return of large item (bed/sofa etc) or tech item (smartphone/laptop etc)
My payment is not showing on my account
My card payment has been taken twice
I want to amend/cancel my Direct Debit
Decrease my credit limit / Credit file dispute
I want to change the name on my account
I'm struggling to make a payment
I want to make a financial complaint
Account Closure Request
Sensitive Information Disclosure
Reject Your Interest Rate Increase
Paydown Plan
Increased Minimum Payment - Paydown Plan
Other
I want to set up a text message payment service (CPA)